Question 1

Do I need a property system, or to install anything?

Accepted Answer

No. RatePulse works from the day you sign up, with nothing to install and no integration project. If you do run a property system, connecting it sharpens your own numbers and opens the operational side — but it is never a condition of starting.

Question 2

How long does setup take?

Accepted Answer

Minutes. Type your hotel's name, confirm what we found, and the rest runs itself while you watch. Your market is built around you and your first read begins immediately.

Question 3

How does the trial work?

Accepted Answer

Fourteen days on Pro+, the fullest plan, starting when you create your hotel. No card, and nothing to cancel if you walk away — the trial simply ends.

Question 4

Can I run more than one property?

Accepted Answer

Enterprise carries a portfolio and the board that goes with it. Basic, Pro and Pro+ are single-property plans, and you can move up whenever a second hotel arrives.

Question 5

Does it work with the system I already run?

Accepted Answer

It works on its own, which is the point — you are not waiting on an integration before you can price. Today it connects directly to HOP; if you run something else, tell us what it is and we will say plainly whether we can read it yet rather than promise a date. Either way you can start now, and connecting later only sharpens your own numbers.

Question 6

What happens when the trial ends?

Accepted Answer

Nothing you have to undo. There is no card on file, so it simply stops — pick a plan when you are ready, or walk away and nothing is charged. If you do continue, your market, your competitors and everything read during the trial are already there.

Question 7

What happens to my data if I leave?

Accepted Answer

It is yours. Ask and we will export what we hold, and closing an account closes it properly rather than leaving it dormant.